Stop Renting Customers. Own Them Again.

Build more direct, repeat customer relationships with branded ordering, loyalty, and marketing—without paying Trelvn a percentage of every sale.

Calculate your savings · Book a 15-minute direct-order review · See Cutty's Cafe, a real shop running on Trelvn today.

Self-Service: No implementation fee. Start your 14-day free trial, then $200/month per location.

White-Glove: A one-time setup fee, then $200/month per location when the restaurant is live. See setup packages.

Why owners switch to Trelvn

• Own your customers — every direct order builds your list instead of a marketplace's.
• Keep more profit — flat $200/month with no Trelvn per-order commission.
• Run everything in one place — ordering, payments, loyalty, marketing, and kitchen in one dashboard.
• Choose how to launch — start self-service or pay a one-time fee for white-glove implementation.

How restaurants take back their customers

You don't have to abandon DoorDash overnight. Trelvn helps you gradually turn marketplace customers into customers you own — one order at a time.

1. Get discovered — keep DoorDash if you want; use DoorDash and Uber Eats to reach new customers. Think of them as discovery, not your business.
2. Put your brand everywhere — QR table tents, pickup bags, delivery inserts, printed receipts, website, and social media point every customer back to you.
3. Bring more repeat orders direct — give customers a branded place to order pickup, delivery, and dine-in from you.
4. Own the relationship — every direct order builds assets you control: your customer list, loyalty program, marketing audience, and repeat business.

Every order should make your restaurant stronger. Marketplace orders generate today's revenue. Direct orders build tomorrow's business. Trelvn helps you convert one into the other.

Illustrative ROI scenario

For a restaurant entering $8,000 in monthly marketplace sales at a 15% commission rate, moving 25% of those orders direct could avoid about $300/month in marketplace commissions. After Trelvn's $200/month subscription, the estimated difference is $100/month, or $1,200/year.

This is an illustrative estimate based on the stated inputs and an assumed 25% conversion to direct orders—not a guaranteed or typical result. It excludes payment processing fees, delivery costs, discounts, and other operating costs. Actual results vary. Model your own assumptions.

An app with your name on it

Every Trelvn shop gets an app-grade mobile experience — menu, cart, order tracking, and rewards — that customers install straight from your storefront in two taps. Your logo, your colors, your name on the icon. No app store hunt, no marketplace logo, no competitor listed next to you. Included in the $200 plan.

Keep your POS. Add Trelvn.

Trelvn isn't a rip-and-replace. Toast, Clover, or SpotOn can keep running the counter — Trelvn takes over online ordering. Orders print to your existing kitchen printer like any other ticket, your menu imports from a Toast or Square export, and daily sales sync to QuickBooks alongside your POS revenue.

Delivery, your way

Use your own driver with distance-tiered delivery fees that actually cover the driver's cost — or turn on the Trelvn courier network (powered by Uber Direct, where available) and a courier is dispatched automatically when a delivery order is paid. The customer pays the exact quoted fee and the courier's flat per-drop cost passes through at cost — Trelvn itself never takes a commission or platform fee on your orders.

Our promises, in writing

• Real support — a real human replies within one business day, usually within hours.
• Month-to-month, no contract — cancel anytime; your menu, customer list, and domain leave with you.
• No per-order platform fee, ever — one flat subscription, never a cut of your orders.
• Texting compliance handled — we register your business with US carriers (A2P) and manage consent records so your texts actually reach customers.

Built around three restaurant-owner outcomes

1. Own Your Audience

• Your Own Branded App — customers save it to their home screen directly, no app store or competitors next to you.
• Built-In Loyalty — points, redeemable rewards, and promo codes that bring customers back directly to you.
• Automated Win-Backs — abandoned cart, dormant customer, and birthday campaigns run automatically via SMS and email.
• Local SEO Built In — server-rendered location pages ensure hungry locals find your direct ordering link first on Google.

2. Streamline Your Operations

• Kitchen Display System — a dark-mode tablet display with clear modifiers, tap-to-complete statuses, and audio chimes.
• Auto-Print Tickets — orders print to your thermal printer the second they land via PrintNode or Star CloudPRNT.
• One-Tap 86'ing — mark items unavailable instantly so you never have to make an awkward refund call.
• Distance-Tiered Delivery — stop eating delivery costs; calculate fees automatically by distance.

3. Understand Your Numbers

• Owner Dashboard — hourly heatmaps, category mix, top items, and average ticket at a glance.
• Automated Accounting — sales, refunds, and Stripe fees post directly to QuickBooks Online.
• Private Feedback — collect reviews after every order, route happy customers to Google, and handle complaints early.
• Campaign ROI — see exactly how many orders every text and email promo drove.

Why Owners Switch

Owner.com Flexible charges restaurants 5% per order. Trelvn charges no per-order commission.

Source: Owner.com pricing, accessed August 30, 2026.

Transparent pricing

Self-Service

No implementation fee. Start with a 14-day free trial, then pay $200/month per location. Trelvn charges no per-order commission.

White-Glove Implementation

Pay a one-time setup fee based on menu size, then $200/month per location when the restaurant is live. Multi-location discounts: 2nd–5th location $160/mo each, 6th location and beyond $120/mo each — contact us to apply. Annual plan: $2,000/year per restaurant — save $400 versus monthly.

Customer story

"The kitchen display alone has cut our prep mistakes to nearly zero. With Trelvn, we own our customer list." — Cutty's Cafe, South Ozone Park, NY.