Stop Renting Customers. Own Them Again.
You built the restaurant. They own the customers.
Your own branded ordering platform that replaces expensive delivery commissions with direct online ordering, loyalty, and customer ownership. A flat $200/month per location, zero per-order commission.
Calculate what you're losing to delivery apps · start your 14-day free trial · See Cutty's Cafe, a real shop running on Trelvn today.
Why owners switch to Trelvn
- Own your customers — every order builds your list, not DoorDash's.
- Keep more profit — flat $200/month, zero commission, ever.
- Run everything in one place — ordering, payments, loyalty, marketing, and kitchen in one dashboard.
- Launch without the headache — white-glove setup, live in 14 days.
How restaurants take back their customers
You don't have to abandon DoorDash overnight. Trelvn helps you gradually turn marketplace customers into customers you own — one order at a time.
- Get discovered — keep DoorDash if you want; use DoorDash and Uber Eats to reach new customers. Think of them as discovery, not your business.
- Put your brand everywhere — QR table tents, pickup bags, delivery inserts, printed receipts, website, and social media point every customer back to you.
- Every repeat customer orders direct — customers scan once and order through your branded platform for pickup, delivery, and dine-in. Every repeat customer becomes yours.
- Own the relationship — every direct order builds assets you own: your customer list, loyalty program, marketing audience, repeat business, and profits. No commissions, no middleman.
Every order should make your restaurant stronger. Marketplace orders generate today's revenue. Direct orders build tomorrow's business. Trelvn helps you convert one into the other.
An app with your name on it
Every Trelvn shop gets an app-grade mobile experience — menu, cart, order tracking, and rewards — that customers install straight from your storefront in two taps. Your logo, your colors, your name on the icon. No app store hunt, no marketplace logo, no competitor listed next to you. Included in the $200 plan.
Keep your POS. Add Trelvn.
Trelvn isn't a rip-and-replace. Toast, Clover, or SpotOn can keep running the counter — Trelvn takes over online ordering. Orders print to your existing kitchen printer like any other ticket, your menu imports from a Toast or Square export, and daily sales sync to QuickBooks alongside your POS revenue.
Delivery, your way
Use your own driver with distance-tiered delivery fees that actually cover the driver's cost — or turn on the Trelvn courier network (powered by Uber Direct, where available) and a courier is dispatched automatically when a delivery order is paid. The customer pays the exact quoted fee and the courier's flat per-drop cost passes through at cost — Trelvn itself never takes a commission or platform fee on your orders.
Our promises, in writing
- Real support — a real human replies within one business day, usually within hours.
- Month-to-month, no contract — cancel anytime; your menu, customer list, and domain leave with you.
- No per-order platform fee, ever — one flat subscription, never a cut of your orders.
- Texting compliance handled — we register your business with US carriers (A2P) and manage consent records so your texts actually reach customers.
Everything you need, built in
- Take every order directly — a branded PWA they save to their home screen, no app store needed.
- Get found by hungry locals on Google — every location gets its own server-rendered SEO page with menu, hours, and address, plus an auto-generated sitemap so Google indexes each one. No website, no web developer, no setup.
- Stop paying for deliveries yourself — auto-calculated by distance with custom radius cutoffs.
- Never lose another customer — built-in points loyalty, redeemable rewards, and stackable promo codes.
- Stop missed orders — a tablet kitchen display with clear modifiers, tap-to-complete statuses, and audio chimes.
- Never miss a ticket again — orders auto-print to your thermal printer the moment they land, via PrintNode or a Star CloudPRNT printer with no computer required.
- Sell more before customers walk away — generate clean, appetizing item photos in one click.
- Win bigger orders with catering — schedule large orders ahead with minimums, lead time, and deposits.
- Spend less time doing paperwork — sales, refunds, and Stripe fees post to QuickBooks Online automatically.
- See where your money is coming from — hourly heatmaps, category mix, pickup vs. delivery split, top items, AOV.
- Own the relationship — re-engage customers with bulk SMS and email campaigns, both included.
- Win customers back on autopilot — four set-and-forget automations (abandoned-cart recovery, dormant win-back, birthday greetings, and first-order anniversaries) plus owner-scheduled special-occasion campaigns, by SMS, email, or both.
- Hear it before Yelp does — after every order, we automatically collect private feedback, route happy customers to Google, and give owners a monthly AI summary of what customers are saying — slow service patterns, food quality trends, standout staff mentions — so you always know what to fix and what to celebrate. No separate feedback tool needed.
- Keep customers in the loop — free web push order updates land the moment an order moves, a notification channel competitors don't offer.
- Sell out without the awkward refunds — mark items unavailable in one tap, instantly reflected on the menu.
- Turn every table into a direct ordering channel — print-ready QR codes that drop customers right into your menu.
- Your shop, your web address — run your storefront on your own domain, with your brand in the address bar.
- Built for compliance from day one — every automated message respects quiet hours, weekly frequency caps, and SMS consent law, and every suppressed message is logged. When regulators look at AI marketing tools, you'll have the receipts.
Transparent pricing
Trelvn Standard — $200/month per location. One plan, every feature, zero per-order commission. Why only $200? We charge one predictable monthly fee instead of taking a percentage of every order. Multi-location discounts: 2nd–5th location $160/mo each, 6th location and beyond $120/mo each. Save 10% with annual prepay. Typical customer saves $1,200/month.
Customer story
"The kitchen display alone has cut our prep mistakes to nearly zero. With Trelvn, we own our customer list." — Cutty's Cafe, South Ozone Park, NY.